For residential HVAC shops
An AI receptionist that answers when your team can't.
Grome Services answers missed calls, follows up fast on new web-form leads, books the job into an open slot on your schedule, and gets emergencies to your on-call technician.
Email usWhat we do
Answers missed calls
After hours or when every line is busy, the assistant picks up, tells callers up front that it is an AI assistant, and handles the call.
Follows up on web leads
When someone fills in the form on your website, they hear back fast, without waiting for the office to open.
Books or escalates
It offers only times that are actually open on your schedule and books the job. Emergencies go to your on-call technician.
How it works
-
We set it up for your shop
Your services, service area, hours, fees and emergency rules go into the assistant's setup. It's built to connect to your scheduling software.
-
It answers your calls and leads
Calls you miss and new web-form leads go to the assistant. It asks what's wrong, checks the address is in your area, and finds an open slot.
-
The job is booked, or a person takes over
It books the visit, transfers an emergency to your on-call technician, or leaves your team a callback with the details.
Who it's for
- US residential heating and air conditioning shops with roughly 2 to 15 technicians.
- Shops that pay for leads through Google Local Services Ads or search ads, and lose some of them to missed calls.
- Owners who want after-hours and overflow calls handled without adding staff.
Contact
Questions, or want to see whether it fits your shop? Email us and we'll get back to you.